General Terms and Conditions

1. GTC Validity
By placing an order, the customer recognises the General Terms and Conditions of Bilderundworte online shop. Any transaction refers to the retailer’s terms of delivery and payment. Any further agreement must be confirmed in written form. Retailer is 
Kober & Härtlein GbR - bilderundworte
Forthausen 2
42929 Wermelskirchen
Germany


2. Conclusion of Contract
A customer’s order is finalized by using the „submit order“ button in our online shop. Thereby a customer will forward his or her oder effectively offering us a contract of purchase. We accept this offer by shipping the merchandise to the address forwarded with your order.

As our customer you are bound to accept this shipment according to our terms and conditions of sale. You are entitled to to cancel your signed contract in case of faulty products or invoice. We exclusively accept online shop orders. 

After you have finalized your order you will receive your advance invoice or/and order confirmation. You will receive a notification of change if an item is out of stock. Such items will be removed from your invoice and/or order confirmation. 

Your advance invoice or order confirmation will show the final price including taxes and any other price components. 

4. Delivery and shipping charges
If not agreed upon otherwise, your purchases will be delivered off the shelve to the address stated in your order form. References to delivery times are non-binding unless a written agreement states otherwise.

The all-inclusive shipping charge per order amounts to EUR 2.20 within Germany. Within Germany we also offer free shipping for orders containing more than one item and exceeding a total value of EUR 10.00. 

Shippings to any other European or Non-European country amount to EUR 5.50 per order if it’s total weight does not exceed 1 kg. 
Any order exceeding 1 kg will be charged due to its actual weight. Notification of shipping charges will be sent to you pre shipping via E-mail. 

5. Prices
Regular updating of our online stock will render earlier details and prices of the merchandise invalid. The price stated in your invoice is binding and collaborates with the price of the item fixed at the date of your purchase. All prices quoted are final prices including German value-added tax of currently 7% for printed matter and 19% for all other items. 

6. Conditional Sale
Our stock is subject to change. We have the right to remove out of stock items from your order. Following up your order you will receive your advance invoice or order confirmation via e-mail informing you on the availability of any item. If necessary, refunding for out of stock items will issued.

7. Payment
We accept Paypal and cash in advance. 

If you choose Paypal, your payment will finalize your order and initiate shipping as soon as the money has reached us. 

If you choose chash in advance, payment is due directly after you have received our advance invoice via e-mail. In this case we proceed as follows:

• If you choose cash in advance you willl receive your order confirmation via e-mail after having submitted your order at our online shop.

• We will check your order for items that may be out of stock and send you an advance invoice excluding any out of stock item. The advance invoice includes the total sum of all shippable items plus shipping charges.

• You send us the money via bank transfer according to the data included in the invoice.

• Shipping will be initiated within 3 days max after we have received your payment. Me mostly manage to send out orders on the same day we receive your payment except for weekends or bank holidays.

8. Privacy
Privacy on our website is handled according to the Federal Data Protection Act. Your submitted data is exclusively used by us and our associated companies to guarantee smooth transactions following your online shop purchase and to an extent that is necessary to cover business relations. By using our online offer for sale you agree to accept these conditions.

9. Reservation of Ownership
Until full payment we shall retain ownership of the ordered items and merchandise (retention of title in accordance with § 455 of BGB [German Civil Code])

10. Liability
For this contract the German Liability Law comes into effect. (Liability for defects concerning the purchase of goods § 434 pp. of BGB / German Civil Code).

11. Miscellaneous
Should any provision mentioned in these General Terms and Conditions turn invalid, it will not affect the validity of the contract as a whole. Invalid provisions will be substituted by statutory rules. German law will apply to any dispute that may arise out of this legal relationship, excluding the provisions of the UN Sales Convention (CISG).